- Don’t Take on More Than You can Handle
You have a team for a reason. Do not place everything on your shoulders, you are no superman but only one cog in the machine (albeit a very important cog!). Not to mention, it takes away your team’s morale and greatly demotivates them! Leaders should learn to prioritize and allocate tasks to their team members. Delegate work and seek help from your team when you require it, we are communal relational beings and therefore you should not expect to succeed on your own. Allow your team the room to offer creative and innovative ideas to deal with the crisis at hand.
- Be a realist and not an optimist
Exhibit realism by being honest and showing integrity to your team members at all times. To manage in times of uncertainty, fear and anxiety, involve you team in the decisions to be made during this period and cretainly beyond the pandemic. Talk finances and strategy frankly, ask your team for their input on how to deal with the situation and give them all the options that are on the table. Be open and honest, give your team an opportunity to talk, then listen more attentively and work together to achieve what you have set out to do to tackle the crisis,
- Adapt boldly to the change ahead
Get ahead of the changing environment by being and allowing for creativity and curiosity. Do not stifle new unchartered ideas . Throw out yesterday’s strategies and plans, what worked well last year won’t work out in this situation and may probably be obsolete. Decide on what not to do and what to do in the current crisis and get to it! Strengthen and build direct connections with those on the front line who will help you with insights on the impact of the crisis and the sentiments of all the stakeholders to enable informed decision making.
- Speed and Agility over Precision
Think on your feet and move with speed. Information overload, the ever-changing environment, emotions and anxiety running high can curtail the speed with which you act. Avoid taking time to over analyze thereby resulting in analysis paralysis. You will be swept away by the tide and left as a relic when the tides change and the crisis comes to an end.
- Deliver Reliably
Effective leadership requires taking personal ownership in times of crisis even though numerous factors are outside of your control. Therefore, stay alert and aligned to your priorities, review performance regularly and ensure self-care is top of this. A routine needs to be manitained similar to what the routine prior to the crisis. For you to deliver reliably to your team and to your clients, you need to take care of yourself. Maintain a healthy balanced diet, exercise and feed your spiritual and mental needs.
- Engage for Impact
Remember that you will not weather the storm of the crisis without the support of your team. Therefore, be more mindful of your team’s circumstances and distractions. Engage, communicate with and motivate them regularly to ensure their well-being and continued alignment in periods of constant and stressful change. Reach out and engage with your individual team members on a frequent basis. The same goes for your clients and other stakeholders. The mere act of checking up and touching base with your employees and clients will go along way to show that you are genuinely conncerned for their well-being. Lead with empathy and a focus on health and safety.
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